Simple, honest pricing
No setup fees. No long-term contracts. No cancellation penalties. Switch from your current tool and bring your history with you.
The AIMS module is free. Not free for a year — free.
Every Ontario pharmacy has to put an incident management platform in place, and the rest of the market charges for one. NarcCount charges nothing for it, with no end date, no per-user fee and no card at sign-up. There is no cut-down free tier either: anonymous reporting, the incident register, causal-factor analysis, CQI meetings and actions, safety self-assessment tracking and unique staff logins are the whole module, and the whole module is what is free.
What NarcCount sells is the other half of the product: narcotic and controlled-substance reconciliation — importing your purchase, dispensing and destruction records, computing expected on-hand, and producing the count documentation an inspector asks for. That is the paid subscription, and it is entirely optional. A pharmacy that only ever uses the AIMS module is a pharmacy we are happy to have, and never pays us anything.
We would rather be the platform your team already has an account on when you come to look at narcotic reconciliation. That is the entire commercial reason, and it is the only one.
Single Pharmacy
Everything one pharmacy needs to reconcile narcotics with confidence.
- Unlimited counts & reconciliations
- Purchase, dispensing & destruction tracking
- Bulk CSV import
- Printable reports & CSV export
- Full audit history
- 24/7 AI tech support by phone & email
Annual
The same plan — save $120 a year when you pay yearly.
- Everything in Single Pharmacy
- Save $120/year vs monthly
- Priority escalation to a person
- Onboarding & data migration assistance
Multi-Location
Several stores, each reconciled on its own account.
- Priced per location
- One sign-in for staff across stores
- Read-only access for head office
- Dedicated account manager
- Custom integrations
Every Ontario pharmacy needs an incident management platform by January 1, 2027.
The Ontario College of Pharmacists' AIMS Program changes take effect on January 1, 2027: by that date all pharmacies must have selected and onboarded to their chosen medication incident reporting platform. Pharmacies choose their own platform, provided it can contribute to ISMP Canada's National Incident Data Repository, and the College covers the cost of submitting that data. The supplemental Standard of Practice takes effect the same day, adding unique logins for registered staff at their primary practice site, a safety self-assessment every two years, and quarterly continuous-quality-improvement meetings. After choosing a platform, the Designated Manager signs ISMP Canada's Data Sharing Agreement naming it.
AIMS medication-incident module — in development for the January 1, 2027 requirement.
NarcCount is building a full AIMS incident-management module: incident and near-miss recording, causal-factor analysis, CQI plans and quarterly meeting records, safety self-assessment tracking, and daily de-identified submission to ISMP Canada's National Incident Data Repository.
NarcCount is not yet able to submit data to the NIDR. Submission requires a Data Submission Protocol Agreement with ISMP Canada and successful API testing, neither of which is complete. Until then, NarcCount cannot be used to meet the NIDR submission requirement of OCP's AIMS Program. The Ontario College of Pharmacists does not approve or endorse incident management platforms.
Source: Ontario College of Pharmacists — AIMS Program changes
AIMS for Ontario pharmacies →·The requirements in full·Designated Manager checklist
Not sure it pays for itself?
Work it out on your own numbers. Every constant is on the page with its source, and the answer is payback in months — not an ROI percentage.
Open the narcotic count cost calculatorIncludes unlimited phone and email support — 24/7 instant AI tech assistance, at any hour, with anything it can’t answer passed straight to a person. Call 1 (365) 800-6272 or email support@narccount.ca. Your data is hosted in Canada.
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