The AIMS module is free. Not free for a year — free.
per pharmacy, per year, in CAD. Unlimited reports.
Not free for year one, not free until the deadline. Free.
Signing up is an email address and a password. Nothing to cancel later.
Because the other half of the product is what we sell
We would rather be the platform your team already has an account on when you come to look at narcotic reconciliation. That is the entire commercial reason, and it is the only one.
What NarcCount sells is the other half of the product: narcotic and controlled-substance reconciliation — importing your purchase, dispensing and destruction records, computing expected on-hand, and producing the count documentation an inspector asks for. That is the paid subscription, and it is entirely optional. A pharmacy that only ever uses the AIMS module is a pharmacy we are happy to have, and never pays us anything.
There is no upgrade you have to take, no seat count that triggers one, and no feature of the AIMS module held back for a paid tier. If the reconciliation product is not useful to your pharmacy, do not buy it — the incident module works the same either way.
What is included
- Anonymous incident and near-miss reporting, on one screen
- The incident register, with search and CSV export
- Causal-factor analysis on the reviewer's screen
- Corrective and preventative actions, with owners, due dates and outcome measures
- Quarterly CQI meeting records — attendance, decisions, and how outcomes were shared
- Safety self-assessment tracking, with the two-year cadence and reminders
- Unique logins for every registered pharmacist and technician, with no per-user fee
- A printable single-incident report for an assessment
- The tamper-evident activity log, shared with the rest of the account
- Phone and email support on the same line as everyone else
What is not
- A validated safety self-assessment tool
- The College accepts only ISMP Canada's MSSA and Think Research's PSSA, and a platform is not permitted to validate its own. NarcCount tracks yours and reminds you when the next one is due.
- Your data sharing agreement with ISMP Canada
- Signed by the pharmacy, with ISMP Canada, whichever platform you choose. No vendor signs it for you.
- Narcotic and controlled-substance reconciliation
- That is the paid subscription. It is a genuinely different job, and nothing about the AIMS module depends on buying it.
Every Ontario pharmacy needs an incident management platform by January 1, 2027.
AIMS medication-incident module — in development for the January 1, 2027 requirement.
NarcCount is building a full AIMS incident-management module: incident and near-miss recording, causal-factor analysis, CQI plans and quarterly meeting records, safety self-assessment tracking, and daily de-identified submission to ISMP Canada's National Incident Data Repository.
NarcCount is not yet able to submit data to the NIDR. Submission requires a Data Submission Protocol Agreement with ISMP Canada and successful API testing, neither of which is complete. Until then, NarcCount cannot be used to meet the NIDR submission requirement of OCP's AIMS Program. The Ontario College of Pharmacists does not approve or endorse incident management platforms.
Source: OCP — Timelines for changes to the AIMS Program (last updated November 3, 2025) — read 2026-09-06.
The same login also reconciles your narcotics
NarcCount started as narcotic and controlled-substance reconciliation, and that is still the paid product: import your purchase, dispensing and destruction records, have expected on-hand computed per drug, get variances flagged and ranked, and print the count documentation an inspector asks for. Ontario expects a reconciliation at least every six months; most pharmacies still do that arithmetic by hand.
It is the same account, the same team and the same audit trail as the AIMS module. Nothing about the AIMS module changes if you never buy it.